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Technical supportSUPPORT

Technical Support

Our engineering team is dedicated to provide you with the most professional service. We will provide you with product cooling solution matching design, mold development and qualified samples. You can make an appointment with an electronics engineer or a structural engineer. Look forward to your feedback.

Samples and orders

General products: provide more than 100 product models, parameters for customers to choose, 3-5 work according to the drawing according to the sample to provide conventional parameters samples.

Non-standard product customization: According to customer requirements, 7-15 working days to complete the hand version, 30-90 days to complete mass production.


Deliver the goods

We have two production bases in Shenzhen-Zhongshan, efficient management to achieve the flexibility of production capacity, the company promises that regular orders can be delivered within 14-21 days after verification, and special orders can be delivered within 5 days according to the type of products.

After-sales serviceSERVICE

All customers are our friends, we will do our best to understand your product needs and applications.

Every year we conduct a customer satisfaction survey to get a comprehensive understanding of customer feedback on our products and services. All customer feedback will be returned within 24 hours of receipt.

Whenever the customer has a bad product feedback, or through internal product feedback, the quality department, production Department will issue a bad report, the relevant analysis and improvement procedures will be proposed, implemented and tracked. Regular quality meetings are held by the Quality Control Department every month to review the quality status and statistical data during the period; Develop improvement goals and plans.

Service CaseCASE